Who We Are

Associated Customs Agents (ACA) was established in 1970 as a Customs Brokerage to service the needs of a small number of importers. The company has had continual growth and now has well over 90 staff to cater for the needs of a wide range of customers.

Over the years the role of the traditional customs broker has changed dramatically and ACA has positioned itself as a global service provider with the establishment of Associated Customs & Forwarding Services Pty Ltd.

Our emphasis has always been on developing and sourcing the very latest technologies and management techniques to ensure cost efficient and reliable control of the global supply chain for our clients. This involves both innovative and enhanced communication systems combined with an exceptional level of personal customer service.

Importers and exporters require a door-to-door service and we have taken that to an order-to-door level of service.

ACF attributes its success over the past 45 years to the fact we have combined skilled, experienced staff with the very latest in operational technology. ACF‘s aim is to exceed client expectations by providing an exceptional level of personal access to information. Our customer service staff want you to feel they are an extension of your business, always acting with your best interests in mind.

Think of us as an asset to your business activity. We offer you total personalized communication every step of the way.

This commitment to providing consistency in service has led ACF to be recognised as one of Australia’s leading independent International Logistics service providers.